Shipping policy
Shipping Policy
Each order is made to order and carefully customized, created exclusively for you with attention to detail and quality.
Processing Time
Please allow 1-3 business days for your order to be thoughtfully prepared before dispatch. During peak periods, this timeframe may extend slightly.
Delivery Times
Once shipped, estimated delivery times are:
- Canada: 3–7 business days
- United States: 5–10 business days
- International: 7–21 business days
These timeframes are estimates and may vary depending on carrier and customs processing.
Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details (where available), so you can follow your package’s journey.
Shipping Responsibility
While we partner with trusted carriers, we cannot guarantee delivery timelines once an order has left our hands, as delays may occasionally occur due to weather, customs, or carrier disruptions.
We are not responsible for packages marked as delivered but reported missing.
Address Accuracy
Please ensure all shipping details are entered correctly at checkout. We are unable to take responsibility for orders shipped to incorrect addresses provided at the time of purchase.
Support
If you need assistance, we are always happy to help.
Contact: curatedcraftsstudio@gmail.com